Mobile Productivity and BYOD – 9 Experts Weigh In

 

As with any good argument there are usually at least two possible outcomes: The Good and The Bad. Such is the case with the Bring Your Own Device  (B.Y.O.D.) trend that has come to business mobile. That is, employees bringing the mobile device of their choice to use at work, such as smartphones and tablets. We won’t pass judgement or opinion in this post, but here is a list of experts we found whose opinion is well regarded on the topic of this consumerization of the enterprise. Does the increase in mobility that a corporate BYOD strategy offers increase or decrease ones personal productivity and therefore a company’s overall productivity? See what these experts have to say:

BYOD decreases productivity

  • Fabienne Faur (@fabiennefaur) of the AFP news service writes that checking email is beginning to cut into productivity: “Many employees are consumed by emails because they are driven by a need to feel part of an organization.” Many companies are finding that restricting access to email outside of work reduces stress, which in turn increases productivity.
  • Tom Kaneshige (@kaneshige) of CIO.com writes that BYOD can limit productivity when employees travel internationally. “Many BYOD smartphone-carrying knowledge workers often take international vacations” and don’t check in on work because their company won’t pay for international roaming. Before BYOD companies would automatically pay for global roaming because the phone was a corporate asset and employees would check-in on work during international vacations. He further predicts that BYOD will decline in 2013 because “support costs, compliance risks, and usage reimbursement typically lead to a higher total cost of ownership with no discernible return on investment or productivity gains,” citing a report from Nucleus Research.
  • Ndubuisi Ekekwe – On the Harvard Business Review Blog Ndubuisi writes that 24/7 connectivity eliminates predictable time off (a key part of a work/life balance) and this jeopardizes long-term productivity. At his company, “there was a perception that if a customer or a colleague needed something and couldn’t get it immediately, the firm would not be taken seriously,” so they implemented a 24/7 availability policy. “Six months later, we noticed that customer complaints were actually up, and team morale was down.”
  • Pedro Hernandez (@pedrohernandez), for Datamation, writes that privacy fears threaten gains in productivity from BYOD. He says 82% of enterprise workers were concerned or extremely concerned that their employer can track their web browsing, and 86% were concerned or extremely concerned that their personal data (photos, music, email) would be deleted without their authorization, citing a survey by Harris Interactive.

BYOD Increases Productivity

  • Peter Silva (@psilvas) in his series on BYOD policies for SYS-CON Media writes that using their preferred device makes employees happier. He goes on to say that “80% of Americans work an extra 30 hours a month on their own time with BYOD,” citing research from Good Technology.
  • Denise Deveau (@denisejdeveau), for the Financial Post, writes that telework has had no negative impact on productivity. “Productivity increases when people know they have the freedom to fit things in when they need to.”
  • Caroline Baldwin (@cl_baldwin) – On ComputerWeekly.com Caroline writes that, “nearly 60% of employees feel work would be more enjoyable if they had a say in the technologies they used, while 60% feel they would be more productive with better IT resources,” citing a report from Evolving Workforce Research.
  • Cesare Garlati (@CesareGarlati) write on the Trend Micro Consumerization Blog that BYOD boosts productivity because, “employees want to use their mobile devices, laptops and home PCs for work, and are also likely to get more out of the technology because they’ll be more familiar with it.” Further, “although productivity gains may offset many of the costs and risks associated with BYOD,” IT leaders should carefully evaluate the role BYOD would play in their organization before making a decision.
The Mobile-Only Experiment
  • Benjamin Robbins (@paladorbenjamin) – The true mobile productivity test is underway. Can one truly be productive on a mobile device? How productive? Benjamin is contributing columnist with The Enterprise Mobility Foundation spending a whole year working solely from a single mobile device. Each week he shares his thoughts and experience with us on what it means to be mobile-only. Will he remain mobile-only after 52 weeks? Benjamin is also  regular blogger on all things mobile in the enterprise.

As most anyone can attest, time is a valuable asset. In business, time is often a gating factor yet getting more done faster is the standard. The undeniable trend of mobile growth in business and personal productivity is both a variable and an opportunity when it comes to managing what little time we have.

Are you more productive in business when you are mobile?

Please share your comments.

MobileDay Now Available for Android Jelly Bean

We are proud to announce that MobileDay is now available for the Jelly Bean version of the Android Operating System. Current Jelly Bean enabled Android phones that are eligible for MobileDay’s latest version :

  • Samsung Galaxy S 3 (Galaxy S III)
  • Google Nexus 7
  • HTC Desire X

Upgradable devices such as the following are also ready to use the MobileDay app:

  • Nexus S
  • Galaxy Nexus
  • Motorola Xoom
  • HTC One X
  • HTC One S

 

 

 

Here is what you will find in this latest version of MobileDay, with a new look and great new features that will make your colleagues envious. There’s a brand new view of all your calls including awesome features like:

  • See what calls/events are going on right now
  • Easily scroll through events on current and future days to see what’s coming
  • Quickly send meeting reminders or notify others you will be late
  • Enhanced application performance
  • Support for both Ice Cream Sandwich and Jelly Bean operating systems
  • Improved One-Touch dialing accuracy

“Wow What An Amazing App For My iPhone! I Have Told My Team And Everyone I Come Across How Great It Is! Thanks MobileDay!!!”

Tammy N., Chicago, Il.

Title: Consultant

Company: Technology

Testimonial:”Wow what an amazing app for my iPhone! I run a consulting practice and have between 25-30 calls a week. A majority of those calls are made from client sites, my car or just trying to get from point A to point B. This application has changed my ability to be effective. I never thought my favorite app would be business related! My two favorite features are  the one touch “join” button and the reminders. It’s hard to remember some of the longer call entry sequences and when you dial from your phone while referencing the calendar details on the phone can be challenging. This application dials it for me!! I also love that the reminder pops up when it’s time to make the call not 15 min before. Sometimes I get distracted in those 15 min so the instant reminder is great. I have told my team and everyone I come across how great it is! Thanks MobileDay!!!”

We’ve Been Listening: New MobileDay Features on iPhone

Developing a successful mobile app is a challenge.  If it were not for the tremendous feedback that we receive from our users, our smart business app would not be what it is today.  We capture all of your feedback, categorize it, prioritize it and apply much of what we learn to upcoming development efforts to ensure that your mobile day goes smoothly.  We’ve been listening.  As a result, MobileDay now includes the following new features:

  • Online Meetings – One-Touch access into any Cisco WebEx®, Citrix GoToMeeting®, Google+ Hangouts or Apple FaceTime meetings that are scheduled in your calendar

  • Quick Call – Users can easily start or join ad hoc voice conference calls with the ability to store meeting host and guest call entry information in the app

  • Reminders – Users can easily send call entry details to guests via SMS text to provide One-Touch access to their calls, right from the text message

 

  • Siri – Launch MobileDay using Siri with the general command, “open MobileDay”, where Siri is available

The new features join the following core functionality:

  • Calendar Integration – Seamlessly detects upcoming scheduled calls and conference calls in the user’s mobile calendar .
  • One-Touch Dialing – Automatically dials into conference call in your mobile calendar without the need for users to enter codes, #, 1s, or other characters.
  • Support for any conference calling service –Whether host or guest of any conference call, MobileDay provides access with a single tap of the Join button.
  • Call Notification – Notifies the user 30 seconds before each call with options to join, dismiss, or snooze the alert with one touch.
  • Communicate with Meeting Attendees – Enables users to quickly and easily email or text their fellow meeting or conference call attendees with standard messages like, “I’m running late” or “Are we still meeting?” or even a custom message.

Keep the feedback coming.  We hear you!

Sending Feedback is Easy During Your Mobile Day

Thumbs up or Thumbs Down?  That is the question.

This is our support team’s favorite feature in the MobileDay app.  “Why is that?” you say? Well, it is the fastest way for us to understand what is working for you as a user.  It is also an even better way for us to understand what did not work so well when you tried it.

Here’s how it works.  When you have used the MobileDay Join button for entering a meeting or conference call, the MobileDay interface will then have these opposing thumbs show up on the meeting that has transpired.  If you had an issue with your call you can quickly send us meeting details so we can research the issue and fix any problems by clicking Thumbs Down. When you have a great experience with MobileDay, simply press Thumbs Up and opt to share this mobile meeting success with your colleagues.  We need your help spreading the good word about the magic we call MobileDay so thank you!

 

 

“(MobileDay) Makes Me That Much More Capable of Making A Strong First Impression…”

Paul H, Boston, MA

Title:  Marketing

Company: Yesware, a SaaS Startup

Testimonial:  “MobileDay makes it easier than I would ever have imagined to connect to a conference call. No more fumbling for the Participant Access Code. I get the alert from MobileDay and connect with the push of a button. It makes me that much more capable of making a strong first impression which is essential in any sales role.”

Smilin’ and Dialin’…

..until you get into an accident anyway.

Vintage Mobile – Smiling and Dialing

Here at MobileDay, we love vintage mobile phone images. As a career sales guy, this one is is a favorite. Rotary mobile…so cool. ” Smilin’ and Dialin’ “was a term of cold calling endearment back in an entry level job that I once had on an inside sales team. Wow…things have come a long way in telephony…especially in mobile.

I wonder if she is on a conference call? WATCH OUT!!! Screeeetch.  

Phew. Thank goodness for MobileDay. Just a tap in the app to get into any audio call or conference call in your calendar. It’s free for iPhone and Android.

 

 

MobileDay Ultimate Ears Noise-Isolating Headset Giveaway ($59.99 Retail Value)

 5 Winners Will Be Selected!

MobileDay is giving away the awesome Ultimate Ears 350vi Noise-Isolating Headset with microphone (each a $59.99 retail value) to five lucky winners.  These headsets can be used with your iPhone or Android smartphones to enjoy One-Touch access into all of your conference calls using MobileDay!

Hurry up and enter because the giveaway ends September 28, 2012. For official Rules and How to Enter see below.

a Rafflecopter giveaway

MobileDay Giveaway = $50 AMEX Gift Card

We’re excited to be attending the Channel Partners Conference & Expo tomorrow and Thursday , Sept 12-13, in Orlando, FL. In honor of that, we are giving away a $50 AMEX giftcard to one lucky winner at the conference! To be eligible for this randomly selected giveaway, all you have to do is:

1.) Download and try our FREE MobileDay app for iPhone or Android, then

2.) Tweet  the following: “Mobile conference calls no longer suck thx to @MobileDayApp & $50 AMEX giveaway #CPExpo mobileday.com” to win!

Winner Selection: The winner will be randomly selected after the Expo Hall closes at 6pm EST on Thursday September 13.  I, Brad Dupee (@brad_dupee), will simply tweet the winner after that time.  Please claim your prize within 72 hours to make it official.

That’s it!  Easy right?
Good luck!