As enterprise mobility becomes more prevalent, mobile adoption of Microsoft Lync remains poor due to fundamental issues with the platform’s mobile app. MobileDay provides companies with a versatile tool to enhance the mobile experience and help bolster adoption rates.
Lync, Microsoft’s Unified Communications platform, has become a favorite among enterprises worldwide. The software suite allows for global, corporate-wide communication via voice, video, chat, presence, mobile, and conferencing. Despite a reported 90% of Fortune 100 companies using some flavor of Lync1, there are still some criticisms of the technology that seem to be universally emerging.
Single Platform Limitations
Is Unified Communications truly unified if it’s restricted to intercompany communication through a single platform? We didn’t think so. That’s why we made MobileDay ‘Platform Agnostic.’ This way, users can join a Lync call with a colleague and immediately afterwards join a client conference on any service of their choosing – be it WebEx, GoToMeeting, Join.me, Google Hangouts etc. – even in instances where data is not available.
As seen in Lync’s app store reviews2, the mobile experience leaves much to be desired. The app is known for having poor UX/UI and in a recent survey, 48% of users reported the quality of service as being a barrier to Lync Mobile Adoption3. MobileDay acts as a workaround and it will actually bolster employee mobile adoption. By providing MobileDay’s sleek, user-friendly interface, employees can effortlessly scroll through their day’s schedule and join any Lync meeting with the touch of a button.
MobileDay is often mistaken for a full-fledged conferencing service – this is not the case. It is a productivity tool that provides simple one-touch access into any conference call or meeting from your mobile device. As many Fortune 500 companies have found, MobileDay provides a complementary solution to the downfalls of Lync’s mobile user experience. As businesses continue to escalate mobile infrastructure, Unified Communications shouldn’t be restricted to the desktop just because of an incompetent mobile app.
With our enterprise solution, MobileDay Advantage, companies can give their employees a timesaving productivity tool that they’ll love and with enhanced security and cost-saving ‘Dynamic Dialing’ functionality, companies will love it too.