When it comes to Mobile Conferencing, what does ‘One-Touch Access’ actually mean?
Although commonly used in the world of conference call services, the term ‘One-Touch Access’ lends itself to a broad range of possible definitions. In our opinion, it shouldn’t matter whether a conference service requires you to enter one code or three – joining should always be as simple as a single touch. In light of its rising popularity, we’d like to take a moment to touch upon our definition of one-touch conferencing and outline the key features of the MobileDay app that simplifies conference calling on iPhone and Android.
Auto-detection of conference calls within calendar invites
Custom dialing sequences for each conference number
Auto-recognition and dialing when you’re the host
Carrier and location specific dialing
Dynamic Dialing based on location at time of call
Auto-detection of conference calls – As a guest to any meeting, you have litte control over the format that the host uses to provide the conference details. We know this, that’s why MobileDay’s call detection logic has been built to recognize a wide range of conference formats and terms so that you’re notified each time you have a call.
Custom Dialing Sequences – All conference phone numbers are not the same, and the use of generic dialing sequences often fails. The MobileDay App takes care of this for you by identifying and applying the sequence for each conference number. In addition, the app also accounts for the different device and OS dialing behaviors.
Hosting Calls – When joining a call that you host, it’s rare that you dial the same codes and extraneous characters as your guests. A truly One-Touch service recognizes when you are the host, and knows to dial you in using your custom host sequence. It may be easier to remember your own codes, but we prefer to remember and dial them for you so you can keep your eyes on the road and stay focused on what’s important.
Carrier-specific Rules – Depending on where you are and where you are calling, your carrier may require that you dial into the conference call a little differently. For example, certain Canadian mobile carriers require a ‘1’ to be dialed first when making a long-distance call but do not require it when it’s a local call. For a one-touch experience, the MobileDay app handles this without your involvement.
Dynamic Dialing - Companies often have more than one phone number to join the same conference call. Even within the US, companies may have a combination of toll and toll-free numbers to get on the same call. In many cases, one of these numbers is cheaper to use than the other based on the location of the phone at the time of the call. By leveraging the phone’s location, the MobileDay app can recognize which phone number is the cheapest to use when the call is being placed and auto-insert the number in the sequence. This is done automatically so that the employee can still benefit from One-Touch access while the company saves money by ensuring that the lowest cost dial-in number is used for the call. A win-win situation all around!