Conference calls: don’t accept the bull—you’re better than that!

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conference call

Online meetings, conference calls, virtual meetings. URG! Just the very words make most people wither in dread. But then, mumbling and groaning, we resolve ourselves to shutting up and dealing with it. It’s as if we all have this shared hate of online meetings, but we all know that they are a necessary evil so we just do it anyway.

Seriously? In 2016? Come on, we can do better than that.

Your experience in a conference call matters.

Three reasons your experience matters:

  1. If you get stuck dialing in every time you’ll arrive late and in a crappy mood—not a productive one.
  2. If you’re having a hard time hearing what is said due to poor call quality you’ll not be able to ask questions, nor will you understand what is being decided, nor will you be able to make good contributions—again, not your most productive time.
  3. If you don’t have a clue who you are talking to because you missed the “Fred just joined the call,” announcement, you won’t be able to make contextually relevant contributions.

Don’t accept the bull that conference calls should be a rubbish experience. You deserve better than that!

How to stop the conference call bull:

Don’t dial manually—we have an app for that.

Don’t even think about dialing manually into a conference call — that’s so 1996! We are better than that now. The world has moved into an era where no person should have to plug numbers into a dial pad in order to access a conference bridge.

Yet thousands of people are still doing this every day. Not you through; because you know better. You’re smarter than that. You have MobileDay. 

The MobileDay app will auto-dial you into any conference call or online meeting. It is free; no brainpower required to make that download decision.

Don’t blindfold yourself—(unless you want to, that is).

If you don’t know to whom you are speaking or listening, you might as well be wearing a blindfold. This isn’t such a problem in smaller meetings held among colleagues who know one another well, but in larger conferences: forget it.

Make a rule that every speaker needs to say their own name to introduce themselves before they speak first. This may feel a little weird and preschooler-esque initially, but once you call get over that you’ll appreciate knowing who is saying what.

Poor call quality—hang up!

Sometimes crappy call quality happens. Sometimes you step in dog poop. If you step in dog poop, however, you don’t just put up with it, do you? No, you wash it off, or change your shoes, or burn them. You don’t just continue into the office and go about your day surrounded by dog-poop stench.

Bad call quality doesn’t have to be tolerated either. Hang up; adjourn the meeting; ask someone to send you the notes;  move to a spot where the connection is better; if the conference bridge service is the problem, look for an alternative. You don’t have to put up with stinky conference call quality either.

Boring meeting—(get a new job?)

Technology and structure may be able to cure many conference call woes, but there is one that persists regardless of the software installed: boring meetings. If you’re bored, you have a problem. It might be that your colleagues are dull. It might be that you’re in the wrong profession or that you’ve outgrown your position. Whatever the reason, boredom is something you should be addressing. #LifesTooShort

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2 Responses to “Conference calls: don’t accept the bull—you’re better than that!”

  1. John Thompson

    Has MobileDay started routing all calls to their own phone number before moving on to my own conference call bridge? Everything recently has been going to a 605 area code in Fort Thompson, SD. If this is the case, it could violate company policy.

    Reply
    • Tabitha Farrar

      Hi John,

      We now route calls via our proprietary network. You will be connected to you call correctly regardless.

      If you have any further questions, feel free to email us at Support@mobileday.com

      Thank you!

      Reply

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